-Most Frequently Asked Questions-
Where do I put in my discount code?
We have updated our system so you can now put your discount code in before you check out via PayPal. The price should change before you are taken to PayPal’s site. To continue with your checkout, click the pink “Checkout” button and select PayPal as your method of payment.
Be sure to hit the pink “Apply” button after you enter your discount code so you can see the price change before you proceed. We hope this new change will solve any checkout errors we’ve had in the past.
If you have any questions at all, feel free to contact us at email@example.com. Please note: Discounts and coupons can only be applied to items at their retail price. They cannot be applied to already discounted items unless otherwise stated in the promotion.
I ordered the guides but how do I download what I ordered?
As soon as your order is placed, we will email the download links to the email associated with your Paypal account. If you did not have a Paypal account and ordered with a credit card, the email you put into Paypal is the email we’ll use to send you the links.
If you ordered products and received confirmation but not the links please be sure to check your spam folder for ‘firstname.lastname@example.org‘. Some email providers will mark it as spam. Normally, the guides have been delivered, but have ended up in your spam folder. If it is not there, contact us at email@example.com and let us know that you did not receive them. Please include your order number.
How do I sign up for an account?
If you don’t have an account yet, but wish to create one, all you have to do is check out as a guest, and you will then be able to create an account on your order confirmation page.
How do I change information on my account?
You can click on your name at the top of the screen and it will pull up your account information. There will be a link under account details where you can change your address, phone number, and password.
If you want to change the e-mail address linked to your account, you will need to e-mail us with your name and account number and the e-mail that you wish to change it to and we will take care of that for you.
I live outside the USA, is there an additional shipping fee?
We do not charge shipping because all of our products are electronic and will be e-mailed to you digitally. We do not ship anything by mail. We deliver worldwide via the internet.
-Prior to Purchase-
Can I see some samples of the guides prior to purchasing?
Does each guide include posing cards?
Not every guide includes posing cards. We offer different types of guides, if in the description it says posing cards or 30 fab cards, then it would include the posing cards. 😀
Digital Versions only
What do I do with the posing cards?
Most of our clients will print these off as a 3×5, punch a hole in them put a ring on them & put them in their camera bag. Makes a great way to get out of a bind if you’re having a brain freeze during a session. 😀
Can I print these guides?
Of course! You can print the guides and the cards anywhere you’d like!
How long is each guide?
The length of each guide varies depending on the subject matter and how many poses it includes.
Do you provide the hard bound book with these purchases?
These are only the digital versions. Most of the guides come in a PDF format that you can read on your computer, smartphone, Kindle, iPad, etc.
How do I know when your next sale is?
Easy peasy, sign up for our newsletter and you’ll be the first to know! 😀
Sign up by clicking the “newsletter” icon in our toolbar (above) and entering your email address. 😀
What does “Presale” mean?
We often mark out presales on insane discounts prior to their release. If a guide is on presale, it will not be available to download at the time of purchase, rather the date listed under the description. Good news – it’s usually a really great deal… bad news, might have to wait a bit. Guh. I know. Blah. But hey at least you saved some mulah! #winning
-Order & Download Questions-
Can I order using a credit card instead of Paypal?
Sure can, Paypal actually has a way to sign in as a guest, no Paypal account required.
I paid for the guides with an echeck, but still don’t have the guides…
Echecks can often times take 5-7 business days to clear. As soon as the check clears in your Paypal account, Paypal will alert us and your guides will be sent ASAP right after that.
I keep getting errors when I try downloading the guides. How can I fix this?
No problem. Try copying/pasting the link into a new tab. If that doesn’t work, try using a different internet browser. (IE if you’re using internet explorer try switching to safari or google chrome to download the links)
It says that I’ve reached the limit of downloads or my downloads have expired?
Email us at firstname.lastname@example.org and we can resend the links.
After 3 attempts of trying to download the links, they will expire or reach their download limit.
Can I put the guides on more than one computer?
Yes, definitely! The best thing to do is to get them on one computer & then save them to your email or onto a cd, flash drive, or hard drive from there you can put them on as many devices as you’d like!
How do I get my guides/cards to show up on my iPad/iPhone?
Click here & get some easy steps on how to do this.
-Albums & Actions-
Can I use your actions in Photoshop Elements?
Our action set is compatible with Adobe Photoshop versions CS 2 through 6 and Elements 6 through 11!
Can I use the album templates and blog templates in Photoshop Elements?
Sure can! Woot!
Do you guys have a Facebook page?
Oh yes, we post a ton on there. For real, A LOT. Click here to visit our page.
I notice you post a lot of statuses that start out with “QOTD.” What does “QOTD” stand for?
These are questions of the day that our fans post to our page or direct message us. If you have a question about anything photography related that you want us to post, you can click here and submit a question! From there we will post it on our Facebook and see what other bp4u’ers have to say about it!
Can I share these guides?
This website and its content is subject to the copyright of BP4U – © BP4U 2010-2012. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not without the express written consent of BP4U distribute or commercially exploit the content of this website. You may not transmit or store the content, in whole or in part, to any other website or other form of electronic retrieval system.